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Cancellation policy

Cancellation Policy

To request a product exchange, certain conditions must be met. If there is a manufacturing fault, an incorrect item provided by the company, an incorrect size, or any issue not attributable to you, we will take responsibility and arrange for a replacement to be delivered. However, exchanges prompted solely by a change of mind, without a valid reason, will not be accepted. For valid exchange requests, the customer is responsible for covering the shipping and exchange charges, as well as any additional product costs (if applicable).